Seashell csc

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If you have any press/ media related enquires, please contact David@seashellcsc.com

How do I contact your press department?

General Questions

How long will my delivery take?

Do you ship globally?

Can I change the delivery address of my order?

Which delivery company do you use?

My tracking states my order has been delivered - but i haven't received it.

I am unable to track My Order.

Do you deliver to BFPO Addresses?

How much is delivery?

Delivery

Where is my order?

Can I change my order?

My order has arrived with an incorrect item.

The item I want is sold out.

I haven’t received a confirmation email and I placed my order over 24 hours ago, what shall I do?

My order has arrived with an item missing.

Order Queries

How do I return items from the UK?

How do I return items from outside of the UK?

Are returns free?

How long will my refund/ exchange take?

Can I return a faulty item?

Return & Refund

How does the Seashell zip work?

How do I contact Customer Services?

How to Make a Complaint.

Future Products?

Seashell Changing Robe

Seashell Towelling Robe

Seashell Drybag

Seashell Beanie

Care Instructions

How to report a faulty product from within the UK?

How do I report a faulty product from outside the UK?

My item is faulty but my purchase date was more than 6 months ago - is there anything I can do?

Faulty Product

What payment methods do we accept?

Can I pay for my order using Clearpay?

Which currency will I be charged in?

Payment Methods

Will I have to pay Customs Fees to the EU?

I have been asked to pay a duty fee to receive my delivery - what is this for?

My order is stuck in Customs.

Customs & Import Fees

Do you offer Student discount?

Do you offer Blue Light Card discount?

My discount code is not working?

Discounts

What size should I buy?

Size Name Change

Product Sizing

How do I contact your press department?Updated a year ago