Here is our general size guide; you may also find specific sizing tips or product details; you can also use the live chat to see your ideal size for each product.

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What size should I buy?

**Important Notice: Sizing Name Change for Robes**. We want to inform you that we've simplified the names of our robe sizing. - "XS/S " is now "XS". - "S/M" is now "S". - "M/L" is now "M". - "L/XL" is now "L". Rest assured, the actual sizes remain th

**Important Notice: Sizing Name Change for Robes**We want to inform you that we&apos;ve simplified the names of our robe sizing.&#xA0; - &quot;XS/S &quot; is now &quot;XS&quot;- &quot;S/M&quot; is now &quot;S&quot;- &quot;M/L&quot; is now &quot;M&quot;- &quot;L/XL&quot; is now &quot;L&quot; Rest assured, the actual sizes remain the same. Due to existing stock, you may receive a robe labelled differently than what&apos;s shown online.If you have questions, reach out to us.Team Seashell

Size Name Change

Seashell csc

Information to help find the right size for you

Product Sizing

How long will my delivery take?

Do you ship globally?

Can I change the delivery address of my order?

Which delivery company do you use?

My tracking states my order has been delivered - but i haven't received it.

I am unable to track My Order.

Do you deliver to BFPO Addresses?

How much is delivery?

Delivery

Where is my order?

Can I change my order?

My order has arrived with an incorrect item.

The item I want is sold out.

I haven’t received a confirmation email and I placed my order over 24 hours ago, what shall I do?

My order has arrived with an item missing.

Order Queries

How do I return items from the UK?

How do I return items from outside of the UK?

Are returns free?

How long will my refund/ exchange take?

Can I return a faulty item?

Return & Refund

How do I contact your press department?

How does the Seashell zip work?

How do I contact Customer Services?

How to Make a Complaint.

Future Products?

Seashell Changing Robe

Seashell Towelling Robe

Seashell Drybag

Seashell Beanie

Care Instructions

General Questions

How to report a faulty product from within the UK?

How do I report a faulty product from outside the UK?

My item is faulty but my purchase date was more than 6 months ago - is there anything I can do?