How do I return items from the UK?Updated a year ago

We are happy to accept returns within 30 days of receiving your order in the following circumstances - 

• The item has been purchased via the Seashellcsc website
• The item is returned in its original condition, unworn with tags 
• Multiple orders are not combined and are returned using the correct unique return labels
• The item is safely packed to avoid damage in transit 

• UK Customers

To request a return, please use our Returns Portal.
We provide Royal Mail returns labels, if an alternative provider is used this cost will not be reimbursed.

Please note - if you return your item and the above conditions are not met, we will be unable to offer you a full refund.

We recommend posting at a location that can provide a proof of postage receipt, please keep hold of your proof of postage or take a photo for reference until your return has been completed.