Questions on returning an order
We are happy to accept returns within 30 days of receiving your order in the following circumstances -. To request a return, please use our Returns Portal.We provide Royal Mail returns labels, if an alternative provider is used this cost will not be
We are happy to accept returns within 30 days of receiving your item in the following circumstances -. Please see the address below to send your parcel to us via your chosen method. (we recommend a tracked service, so you have proof of delivery). Ret
Yes, UK returns are free if the value is over £100. Please note PayPal transactions can take up to 24 hours, and credit/debit cards may take up to 5 working days to clear into your account once a refund has been made. To start a return, please follow
Due to the busy time of year, there are currently delays in processing returns. Therefore, we ask you to allow up to 10 working days from the receipt of your return for your return to be completed.Upon receipt, you will receive an email confirmation,
We are sorry you have a faulty item. We are happy to refund or offer a replacement for faulty items within 6 months of the purchase date. Please contact our customer service team at [email protected] with your name and order number specifying