Seashell csc

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You can purchase on our website using a debit or credit card including American Express, and we offer Paypal, Apple Pay, Google Pay, Shop Pay and Clearpay (UK Customers only). You can also use a Seashell gift card.

What payment methods do we accept?

Payment Methods

How long will my delivery take?

Do you ship globally?

Can I change the delivery address of my order?

Which delivery company do you use?

My tracking states my order has been delivered - but i haven't received it.

I am unable to track My Order.

Do you deliver to BFPO Addresses?

How much is delivery?

Delivery

Where is my order?

Can I change my order?

My order has arrived with an incorrect item.

The item I want is sold out.

I haven’t received a confirmation email and I placed my order over 24 hours ago, what shall I do?

My order has arrived with an item missing.

Order Queries

How do I return items from the UK?

How do I return items from outside of the UK?

Are returns free?

How long will my refund/ exchange take?

Can I return a faulty item?

Return & Refund

How do I contact your press department?

How does the Seashell zip work?

How do I contact Customer Services?

How to Make a Complaint.

Future Products?

Seashell Changing Robe

Seashell Towelling Robe

Seashell Drybag

Seashell Beanie

Care Instructions

General Questions

How to report a faulty product from within the UK?

How do I report a faulty product from outside the UK?

My item is faulty but my purchase date was more than 6 months ago - is there anything I can do?

What payment methods do we accept?Updated a year ago