You can purchase on our website using a debit or credit card including American Express, and we offer Paypal, Apple Pay, Google Pay, Shop Pay and Clearpay (UK Customers only). You can also use a Seashell gift card.

<main id="isPasted" style="box-sizing: inherit; display: block; overflow-wrap: break-word; color: rgb(22, 22, 22); font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: medium; line-height: 24px; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px;">You can purchase on our website using a debit or credit card including American Express, and we offer Paypal, Apple Pay, Google Pay, Shop Pay and Clearpay (UK Customers only). You can also use a Seashell gift card.</p></main>

What payment methods do we accept?

Clearpay is currently only available to our Customers within the UK, whether you are offered Klarna when making you purchase will vary based on the criteria set by Clearpay more details can be found here Clearpay

<main id="isPasted" style="box-sizing: inherit; display: block; overflow-wrap: break-word; color: rgb(22, 22, 22); font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: medium; line-height: 24px; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px;">Clearpay is currently only available to our Customers within the UK, whether you are offered Klarna when making you purchase will vary based on the criteria set by Clearpay more details can be found here <a href="https://www.clearpay.co.uk/en-GB/terms-of-service" style="box-sizing: inherit; background-color: transparent; color: rgb(118, 118, 118); text-decoration: none; cursor: pointer; transition: color 200ms linear 0s;">Clearpay</a></p></main>

Can I pay for my order using Clearpay?

We currently only support payment in:. British pounds (GBP) for our customers in the UK.US Dollars (USD) for our customers in the US.British pounds (GBP) for all other countries. If paying using a currency that we do not support, your bank/ payment p

<p id="isPasted" style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Montserrat, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We currently only support payment in:</p><p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Montserrat, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br style="box-sizing: inherit;">British pounds (GBP) for our customers in the UK.<br style="box-sizing: inherit;">US Dollars (USD) for our customers in the US.<br style="box-sizing: inherit;">British pounds (GBP) for all other countries.&#xA0;</p><p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Montserrat, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If paying using a currency that we do not support, your bank/ payment provider will apply their own conversion rate for your currency, and may apply additional processing fees.</p>

Which currency will I be charged in?

Seashell csc

Payment Methods

How long will my delivery take?

Do you ship globally?

Can I change the delivery address of my order?

Which delivery company do you use?

My tracking states my order has been delivered - but i haven't received it.

I am unable to track My Order.

Do you deliver to BFPO Addresses?

How much is delivery?

Delivery

Where is my order?

Can I change my order?

My order has arrived with an incorrect item.

The item I want is sold out.

I haven’t received a confirmation email and I placed my order over 24 hours ago, what shall I do?

My order has arrived with an item missing.

Order Queries

How do I return items from the UK?

How do I return items from outside of the UK?

Are returns free?

How long will my refund/ exchange take?

Can I return a faulty item?

Return & Refund

How do I contact your press department?

How does the Seashell zip work?

How do I contact Customer Services?

How to Make a Complaint.

Future Products?

Seashell Changing Robe

Seashell Towelling Robe

Seashell Drybag

Seashell Beanie

Care Instructions

General Questions

How to report a faulty product from within the UK?

How do I report a faulty product from outside the UK?

My item is faulty but my purchase date was more than 6 months ago - is there anything I can do?